Privacy Policy

 

Introduction

 

Andrew Pearce Commercial Limited ("we", "our", "us") is committed to protecting your personal information and respecting your privacy.

 

This Privacy Notice explains how we collect, use, store and share personal information relating to landlords, tenants, guarantors, applicants, occupiers and prospective clients in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

 

Who We Are

 

Andrew Pearce Commercial Limited is a commercial property agency providing lettings, property management, agency, consultancy and related property services throughout the United Kingdom.

 

Our contact details, registered office address and company registration number can be found on our headed paper, website and business correspondence.

 

Personal Information We Collect

 

Depending on your relationship with us, we may collect:

 

Identity Information	Contact Information	Financial Information
* Full name * Date of birth * Nationality * Copies of identification documents * Photographic identification	* Postal address * Telephone numbers * Email addresses   Marketing Information   * Communication preferences * Newsletter subscriptions * Property search requirements	* Bank account details * Rent payment records * Credit history * Financial references * Income and employment details
Property Information	Employment Information	Compliance Information
* Property ownership details * Tenancy records * Lease information * Property inspection records * Maintenance and repair records	* Employer details * Employment status * Salary information	* Anti-money laundering documentation * Right to Rent documentation where applicable * Sanctions screening information * Fraud prevention checks

 

 

 

How We Collect Information

 

We obtain information:

 

* Directly from landlords, tenants and applicants

* Through application forms and tenancy enquiries

* Via our website and online forms

* Through telephone calls, emails and meetings

* From referencing agencies

* From employers and professional advisers

* From government agencies and public records

* Through anti-money laundering and compliance providers

 

How We Use Your Information

 

We use personal information to:

 

Property Agency Services

 

* Market and manage properties

* Arrange viewings

* Negotiate leases and tenancy agreements

* Manage landlord and tenant relationships

* Collect and process rents and other payments

* Coordinate maintenance and repairs

 

Applicant Referencing

 

* Verify identity

* Conduct referencing and affordability assessments

* Verify employment and income

* Assess suitability for tenancy or occupation

 

Compliance

 

* Meet legal and regulatory obligations

* Carry out anti-money laundering checks

* Comply with Right to Rent requirements where applicable

* Prevent fraud and financial crime

 

Property Management

 

* Administer tenancy agreements

* Manage service requests and maintenance issues

* Conduct inspections and compliance checks

* Resolve disputes and complaints

 

 

 

 

 

Business Administration

* Maintain business records

* Process invoices and payments

* Communicate with clients and occupiers

 

Marketing

* Send property alerts

* Send newsletters and market updates

* Inform you about services that may be relevant to you

 

You may opt out of marketing communications at any time.

 

Lawful Basis for Processing

We process personal information under one or more of the following lawful bases:

 

* Performance of a contract

* Compliance with legal obligations

* Legitimate business interests

* Consent where required

 

Sharing Your Information

 

We may share information with:

* Landlords and prospective landlords

* Tenants and prospective tenants

* Referencing agencies

* Credit checking agencies

* Solicitors and legal advisers

* Accountants and auditors

* Contractors and maintenance providers

* Utility suppliers where necessary

* Local authorities

* HM Revenue & Customs

* Law enforcement agencies

* Professional advisers

* Insurance providers

* Compliance and anti-money laundering providers

* Technology suppliers and property software providers, including Jupix

 

We only share information where necessary and appropriate safeguards are in place.

 

Data Storage and Security

We use appropriate technical and organisational measures to protect personal information from unauthorised access, disclosure, alteration or loss.

 

 

 

 

 

 

Client and property records may be stored securely within our property management and CRM systems, including Jupix.

 

Data Retention

We retain personal information only for as long as necessary to fulfil our contractual, legal, regulatory and business obligations.

 

Retention periods may vary depending on the type of relationship and applicable legal requirements.

 

Your Rights

 

You have the right to:

* Access your personal information

* Request correction of inaccurate information

* Request deletion of information where appropriate

* Restrict processing in certain circumstances

* Object to certain processing activities

* Withdraw consent where processing is based on consent

* Request transfer of your information to another organisation

* Lodge a complaint with the Information Commissioner's Office (ICO)

 

Information Commissioner's Office:

[www.ico.org.uk](http://www.ico.org.uk)

 

Marketing Communications

We may send newsletters, market updates, property alerts and information about our services.

 

You can unsubscribe at any time by:

* Using the unsubscribe link contained within marketing emails

* Contacting us directly

 

Changes to This Notice

 

We may update this Privacy Notice from time to time to reflect changes in legislation, regulation or business practices.

 

The latest version will always be available from Andrew Pearce Commercial Limited.

 

**Last Updated:** MAY 2026