Step 1: Register your interest
Start by:
- Browsing available rental properties
- Registering with our team
- Speaking to one of our consultants about your requirements
We’ll take the time to understand your preferred location, budget, move-in timeframe and property type to match you with suitable homes.
Step 2: Arrange a viewing
Once you find a property of interest:
- We confirm your viewing promptly
- Provide key property details in advance
- Accompany viewings where required
- Answer any questions you may have
Our goal is to ensure you feel confident before making a decision.
Step 3: Make an offer
If you’d like to proceed:
- Submit your offer to our team
- Confirm your proposed move-in date
- Provide basic background information
All offers are presented clearly and fairly to the landlord.
Step 4: Referencing & checks
Once your offer is accepted, we carry out:
- Employment and income verification
- Credit checks
- Previous landlord references (where applicable)
- Right to Rent checks
This ensures suitability and compliance for both tenant and landlord. We aim to complete referencing as efficiently as possible to avoid delays.
Step 5: Tenancy agreement & deposits
Before move-in:
- You’ll receive a legally compliant tenancy agreement
- Your deposit will be registered in an approved protection scheme
- Prescribed information will be issued
- Move-in funds must be cleared
We’ll guide you through all the paperwork clearly so you understand your responsibilities.
Step 6: Moving in
On completion of paperwork:
- Key handover is arranged
- Inventory documentation is provided
- Utility responsibilities are confirmed
- You receive contact details for ongoing support
We ensure a smooth and organised move-in experience.
Step 7: During your tenancy
If the property is fully managed by us, we:
- Handle maintenance coordination
- Conduct periodic inspections
- Liaise with the landlord where needed
- Provide clear communication throughout
If the landlord manages directly, we ensure you have the correct contact details and support structure in place.
What you'll need to budget for
When renting a property, you should be prepared for:
- Holding deposit (to secure the property)
- Security deposit (typically equivalent to five weeks’ rent)
- First month’s rent in advance
All permitted payments are compliant with current legislation and clearly explained before you commit.
Professional & transparent
We operate in line with:
- The Tenant Fees Act
- Anti-Money Laundering regulations
- GDPR requirements
- The Property Ombudsman Code of Practice
Your tenancy is handled securely, legally and professionally at every stage.
Ready to find your next home?
Search our available rental properties or speak to a member of our team today.
We look forward to helping you on your property journey.